Privacy Policy – Cross Code

Last Updated: March 12, 2025

Welcome to cross code and thanks for playing our games! We respect your privacy rights and recognize the importance of protecting the information collected about you. This Privacy Policy is designed to provide clarity about the information we collect,how you can exercise your right to privacy and how we use it to improve your gaming experience. When you play our games or use any of our other goods, services, content, websites, and/or other domains—collectively referred to as “Services”—this Privacy Policy is applicable.

The term “cross code” in this policy refers to cross code and its affiliates, which include parent companies, joint ventures, subsidiaries, and other business organizations that share ownership. cross code can alternatively be referred to as “we,” “our,” or “us.” Please get in touch with us using the information in Section 8 if you have any issues about our data protection procedures or privacy policy.

By using the Services, you agree to the collection, disclosure, storage, and use of your information as outlined in this Privacy Policy. If you do not want us to collect, store, use, or share your information in the ways described, you should not play our games or use our Services. We may amend this Privacy Policy from time to time, and we encourage you to review it regularly for changes.

1. Introduction

This policy describes how cross code (“we,” “us,” or “our”) gathers, utilizes, and safeguards data when you play our games and use our mobile applications. It is applicable to all of cross code’ apps and games. You consent to the practices outlined in this Privacy Policy by using our services.

We are committed to safeguarding your privacy and complying with all applicable laws and regulations, including the European GDPR (General Data Protection Regulation) and the California CCPA (California Consumer Privacy Act). We also adhere to privacy requirements of the Google Play Store and Apple App Store. If you have any questions or concerns about this policy, please contact us using the details above.

2. Data Collection

We collect various types of information to operate and improve our games, provide customer support, serve advertisements, and process transactions. The data we collect includes:

• Personal Information:Information you provide to us directly. For example, when contacting support or creating an account (if applicable), you may provide your name, email address, phone number, or other contact details. We use this info to respond to you and facilitate any account-related features.
• Device and Technical Data:Information collected automatically from your device when you use our apps. This may include your device type and model, operating system version, unique device identifiers (such as Advertising ID or IDFA), language, region, network provider, IP address, and other technical details. We collect this data to ensure compatibility, optimize performance, and prevent fraud.
• Usage and Gameplay Data:Details about how you use our games. For example, game progress, levels completed, session duration, features used, in-game preferences, and crash/error reports. This information helps us fix bugs, analyze gameplay trends, and improve user experience.
• Payment and Transaction Info:If you make in-app purchases or subscribe to paid content, we receive information about the purchase. This can include purchase receipts, the product purchased, and transaction IDs from Apple’s App Store or Google Play. We do NOT collect or store your financial information (such as credit card numbers); payments are processed securely by the platform (Google or Apple) and we only receive confirmation of the transaction.
• Advertising Data:We partner with advertising networks that display ads in our apps. These partners may collect data to personalize ads and measure effectiveness. This data includes your device identifiers (e.g. Google Advertising ID, IDFA), IP address, coarse location (e.g. country or city-level location inferred from IP or GPS if permission granted), and information about interactions with ads (such as the ads viewed or clicked).
• Analytics Data:We use analytics services to understand how users engage with our games and to track the success of marketing campaigns. These services (like Firebase Analytics, Facebook Analytics tools, and AppsFlyer) automatically collect data such as app install source, how often you use the app, events within the app (e.g. level completion, button clicks), and device info. This helps us refine game design and marketing strategies.

Third-Party Collection: Please note that third-party services integrated in our apps (explained in the Third-Party Services section below) may collect data as well. For example, advertising and analytics providers gather device and usage data through their SDKs. We ensure that any third-party we work with is reputable and compliant with relevant privacy laws. However, their data handling is governed by their own privacy policies. We do not knowingly collect sensitive personal information such as health data, biometric data, or information about your race, religion, or political beliefs. Any personal data we collect is used only for the purposes described in this policy, such as improving our services, showing appropriate content/ads, and keeping our games running safely and fairly.

3. Children’s Privacy

• We place particular importance on protecting children’s privacy. We take extra effort to abide by legislation like the Children’s Online Privacy Protection Act (COPPA) and the GDPR’s requirements for minors because some of our games are made for or appealing to children under the age of 13.
• Under 13:We do not knowingly collect personal information from children under 13 years of age without verifiable parental consent. Our children-focused games either do not request personal data or only collect what is necessary for the game’s operation with appropriate parental notice and consent. If we discover that a child under 13 has provided us with personal information without parental consent, we will take immediate steps to delete that information from our servers. For example, if a child sends us an email with their details, we will delete it and respond to inform them that we require parent/guardian contact.
• Parental Consent (Under 16):In certain jurisdictions (such as the European Economic Area), the age threshold for required parental consent may be up to 16 years. If you are under 16, please obtain permission from your parent or legal guardian before sharing any personal data or using any in-app features that collect personal information. We may employ age screens or obtain guardian consent in our apps to ensure compliance with applicable laws.
• Parents and Guardians:We encourage parents/guardians to monitor their children’s app usage and understand our privacy practices. If you are a parent or guardian and have concerns about your child’s personal information, you can contact us at our privacy email. You have the right to review, request deletion, or refuse further collection of your child’s information. We will honor such requests in accordance with applicable law.
• Child-Friendly Advertising:For games targeted to children, we take steps to disable interest-based (personalized) advertising and use only contextual or pre-approved ads in line with Google Play’s Families Policy and similar guidelines. This means the ads shown in kid-oriented apps are not based on tracking the child’s behavior. We also avoid inappropriate content in ads shown to children by using network filters.

4. Third-Party Services

Third-party services are used by our apps and games for a number of reasons, such as social features, analytics, and advertising. As outlined below, these third parties may gather and utilize specific information about you:

Advertising Networks: We partner with the following advertising networks/SDKs to serve ads in our games. These partners help us monetize our free apps by showing you advertisements:

• Google AdMob:Google’s AdMob network provides in-app banner, interstitial, and rewarded video ads. AdMob may collect your Advertising ID (a unique, resettable identifier on your device), IP address, and information about your interactions with ads. This data is used to provide relevant ads and prevent fraud.
• AppLovin:AppLovin serves various ad formats in our games. It may collect device identifiers, usage data, and location info to optimize ad delivery and reporting.
• Unity Ads:Unity Ads (by Unity Technologies) shows video and playable ads. It can collect device information (like device model, OS, Advertising ID) and event data (e.g. whether you watched an ad) to tailor ads and track performance.
• Facebook Audience Network (Meta):Facebook’s Audience Network delivers ads in our apps, and may collect information such as your device identifiers and IP address to show targeted ads. If you have a Facebook account, Meta may also use data from your Facebook profile to personalize advertising in our app. (Note: We do not receive your Facebook profile data ourselves through ads, it’s used by the network internally.)
• Mintegral:Mintegral is a mobile advertising platform that may collect device and network information to serve ads, including region data and device identifiers.
• AdColony:AdColony provides video ads and might gather info like device IDs and general location to ensure ads are relevant and to track ad engagement (e.g., if you completed watching a rewarded video).
• Chartboost:Chartboost is an advertising network focused on mobile games. It may collect device identifiers, IP address, and in-game event data (such as level completion events) to target ads and measure their effectiveness.
• Vungle (Liftoff):Vungle (now part of Liftoff) offers rewarded video and other ad formats. It typically collects device information (Advertising ID, device model, etc.) and usage patterns to improve ad targeting and campaign analytics.

When these ad networks are integrated in our apps, they may automatically collect the data mentioned (device IDs, IP, etc.) whenever an ad is requested or displayed. This data sharing allows ads to be tailored to you (for example, not showing the same ad repeatedly, or showing ads relevant to your interests) and helps us earn revenue to keep our games free. Each of these companies has its own privacy policy that explains their data practices in detail. We encourage you to review their policies (available on their websites) for more information. If required by your region’s laws, our apps will present you with a consent dialog for ad personalization (for instance, users in the European Union will be asked to consent to personalized ads in accordance with GDPR; if you decline consent, these networks will show non-personalized ads only).

Analytics and Other SDKs: We also use third-party analytics and tracking services to better understand our audience and improve our services:

• Firebase (Google):We use Google Firebase Analytics and Crashlytics in our apps. Firebase Analytics helps us see aggregated information like how often users open the app, which features are most popular, and what country our users are in. Crashlytics helps us identify and fix crashes or errors by sending crash reports from your device. Firebase may automatically collect device identifiers, usage data, IP addresses, and diagnostic information. Google’s privacy policy covers data usage for Firebase services.
• AppsFlyer:AppsFlyer is a mobile attribution and analytics platform. We use it to understand how users find our apps (e.g., which advertising campaigns or app store listings led you to install). AppsFlyer collects device and network identifiers, install and launch events, and may use this data to provide us aggregated reports on app performance. This helps us optimize our marketing efforts. AppsFlyer also has an Opt-Out option for users who do not want to be tracked (see the User Rights section below for opt-out details).
• Facebook SDK:In addition to ads, we integrate Facebook SDK for analytics and social features (like enabling you to share your progress or invite friends). The Facebook SDK may collect information such as your device info and app events (for example, when you install the app or complete a tutorial level) which can be linked to your Facebook account (if you have one) for analytics and advertising purposes. We might use aggregated insights from Facebook Analytics (if available) to improve our games, but we do not receive personally identifying info like your Facebook login details through this — any such sharing is under Facebook’s terms.

These third-party services act as our service providers or partners, and they may process data about you for the purposes described. We only integrate services that are compliant with platform rules (Google Play, App Store) and privacy regulations. However, we do not control the data collected by third parties once it is transmitted to them. They use the data as per their privacy policies (for example, to build user profiles for advertising across various apps). We share data with them only to the extent necessary: for instance, we provide the ad networks with your Advertising ID so they can limit ad frequency and avoid fraud, and we send AppsFlyer certain in-app events for install attribution analysis.

Data Shared with Third Parties: Device identifiers, IP addresses, approximate locations, in-app purchase events, and app activities (such as opening the app or finishing a level or purchase) are typically among the data exchanged with these third-party services. We don’t give advertising networks any direct contact information, such as your name or email address. In certain situations, you may decide on your own to sign in through a third party (for instance, linking a game to Google Play Games or Facebook for leaderboards or cloud save). In such cases, the third-party may receive data you allow based on their login/permission prompts (e.g., your profile name or friend list), but we only use that for the intended gameplay feature and abide by those third-party policies.

 

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These FAQs provide a handy entry point to our longer and more comprehensive Privacy Policy (see Section 2 below). They are intended to enhance rather than replace the important notices

5. User Rights and Data Retention

Data Retention: We retain personal and user data only as long as necessary for the purposes described in this policy or as required by law or legitimate business purposes. This means:

• General Retention Period:We keep your data while you actively use our apps and for a reasonable period afterward. If you stop using the app, we may still retain some data for troubleshooting, legal, or accounting purposes. For example, we might keep crash logs or purchase records to address disputes or refunds.
• Third-Party Data Retention:Data that is collected by our third-party partners (advertisers, analytics) is stored according to their retention policies. We do not have direct control over how long, for instance, an ad network retains your Advertising ID or how long AppsFlyer keeps an attribution record. However, based on industry standards, such partners typically retain raw user-level data for a limited time (for example, advertising identifiers and analytic data are often kept for a minimum of 90 days up to a few years) to fulfill their services like fraud detection, campaign analysis, and required record-keeping. After that period, data may be aggregated or anonymized.
• Deletion of Data:When personal data is no longer needed, we will either securely delete it or anonymize it (so it can no longer be linked to you). For instance, if you request account deletion or we decide to discontinue a game, we will remove or de-identify your personal data associated with it, except any data we are required to keep by law (like tax records of purchases) or for legitimate interests (security logs to prevent fraud, for example) which we will also remove once no longer necessary. Backup copies of data might persist for a short time in secure archives, but we have processes to eventually purge those as well.

Your Privacy Rights: We respect your rights over your personal information. Depending on your jurisdiction (e.g., the EU/EEA, California, etc.), you have certain rights that you can exercise. We provide all users worldwide with a baseline of privacy rights, and additional rights as required by applicable law:

• Right to Access:You can request a copy of the personal data we have collected about you. We will provide you with a summary of the information, how we’ve used it, and who it’s been shared with, in a portable format (to the extent required by law).
• Right to Rectification:If any personal information we have about you is incorrect or incomplete, you have the right to have it corrected. For example, if you contact us and realize we misspelled your name or recorded an incorrect email, we will update it.
• Right to Deletion:You may request that we delete the personal data we hold about you. This is also known as the “Right to be Forgotten” under GDPR. For instance, if you no longer want us to have your data, you can ask us to remove it from our records. We will delete the information from our systems and instruct third-party processors to do the same, barring any data we are required to retain (we’ll inform you if that’s the case). Do note that deleting essential data (like a unique identifier) may result in the loss of game progress or purchases, so we’ll inform you of the consequences if you choose to delete data necessary for providing the service.
• Right to Object or Restrict Processing:You have the right to object to certain processing activities or request that we limit how we use your data. For example, you can object to processing for direct marketing or profiling. In practice, this means you can ask us to stop using your data for personalized advertising or analytics. We will comply unless we have compelling legitimate grounds to continue (in which case we’ll explain those to you).
• Right to Withdraw Consent:If we are processing your data based on consent (for example, if you consented to personalized ads or to receiving a newsletter), you can withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we did prior to your withdrawal. If you withdraw consent for something like targeted ads, we will stop that processing promptly.
• Right to Data Portability:For data you have provided to us directly (such as account information or user-generated content), you can request to receive it in a structured, commonly used electronic format, so you can transfer it to another service if you wish. (This typically applies if we have any account system; if our games do not have user accounts, this may be less relevant, but we honor it where applicable.)
• California Privacy Rights (CCPA/CPRA):If you are a California resident, you have the right to know the categories of personal information we collect, the sources of that information, the business or commercial purpose for collection, and the categories of third parties with whom we share personal information. Much of this is outlined in this policy. In summary, categories of data include identifiers (like device IDs, IP address), internet or electronic activity (app usage, interactions, cookies), approximate geolocation (region, country), and inferences drawn for ad personalization. Sources are you (the user) and automated collection through our app or third-party SDKs. Purposes include providing the service (game functionality), showing ads/marketing, analytics, and improving our offerings. Third parties we share with are the advertising and analytics partners listed in Section 4, and platform providers (Google, Apple) for things like purchase verification. Under CCPA, you also have the specific rights to:
  • Opt-Out of Sale of Personal Information:We do not sell your personal information for money. However, the CCPA’s definition of a “sale” can include sharing of personal identifiers with advertising partners to serve you personalized ads. If you prefer not to have your data shared for personalized advertising (i.e., to opt-out of any “sale” in the CCPA sense), you can request that we do so. We will then instruct our advertising partners to only serve you non-personalized ads and stop sharing your identifiers for ad targeting. To opt-out, you can use the in-app privacy settings (if available) or contact us at privacy@dev.with the subject “CCPA Opt-Out”.
  • Right to Non-Discrimination:We will never deny you our services, charge you a different price, or provide a lesser experience because you exercised your privacy rights. If you opt out of personalized ads, for example, we will still provide the game to you—only the ads may be less relevant (but you will not be penalized in terms of access or features).
  • Shine the Light (California Civil Code \u00a7 1798.83):Separate from CCPA, California’s “Shine the Light” law allows users to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. Cross Code does not share personal information (like your email or name) with third parties for their own direct marketing uses without your consent.

How to Exercise Your Rights:You can reach us at privacy@crosscode.dev to exercise any of the aforementioned rights. For instance, “I am requesting a copy of my data” or “Please delete my data associated with this device ID [include your Advertising ID]” are obvious examples of what you need. To process some requests, we might need to confirm your identification, such as by requesting information that corresponds with our records. (we do this to protect your data from unauthorized access). For deletion or access requests, if we do not have sufficient information to identify you (like if the only data we have is an anonymous device ID), we will correspond to gather necessary identifiers. We will respond to your request within the timeframe required by law: typically within 30 days for GDPR requests, and for CCPA requests, within 45 days (with an extension of another 45 days if needed, of which we would inform you). There is no fee for making these requests, though excessive or unfounded requests can be refused or may incur a fee as allowed by law (we will explain if that’s the case).

Opt-Out of Tracking and Personalized Ads: Aside from contacting us, you have several controls to limit data collection and personalized advertising:

• Device Settings (Advertising Preferences):Both Android and iOS devices provide a way to limit ad tracking. On Android, you can go to Settings > Google > Ads (or Privacy > Ads on newer versions) and enable “Opt out of Ads Personalization.” On iOS, go to Settings > Privacy > Tracking and ensure apps must ask for permission to track; you can also toggle off “Allow Apps to Request to Track” to block all app tracking by default. If you’ve already allowed tracking for our app and change your mind, you can disable the permission for our app in that Tracking menu. Using these settings will tell our advertising partners not to use your info for targeted ads. You may still see ads, but they will be more generic.
• In-App Opt-Out:If our game or a pop-up provides a “Privacy Settings” or “Do Not Sell My Info” option, you can use it to directly opt out of personalized advertising or data sharing. We will honor such preferences and signal to our ad partners to serve only non-targeted ads.
• AppsFlyer Opt-Out:If you wish to opt-out of AppsFlyer analytics specifically, AppsFlyer honors device-level opt-outs like the above settings. They also offer an independent opt-out: you can visit https://www.appsflyer.com/optout on your device’s web browser, which will allow you to opt out your device from AppsFlyer analytics tracking.
• Interest-Based Ads Opt-Out Tools:Organizations in digital advertising offer tools like the DAA’s AppChoices You can download the AppChoices app to manage ad preferences for many of the ad networks we use. Similarly, NAI’s consumer opt-out page (networkadvertising.org) provides opt-out for member companies. Note that using these tools or device settings is usually specific to each device or browser, so if you use multiple devices, set your preferences on each.
• Push Notifications:Although not strictly “tracking,” if our games send push notifications and you prefer not to receive them, you can turn them off in your device settings (in iOS: Settings > Notifications > [Our Game]; in Android: Settings > Apps & notifications > [Our Game] > Notifications). This ensures we don’t send you any promotional alerts.

By providing these options, we aim to give you control over your data. Keep in mind that certain data (like necessary device info) might still be collected by our apps even if you opt out of personalized ads or analytics, but it would be used only for essential purposes (e.g., serving contextual ads or ensuring the app works properly).

6. Security Measures

We take the security of your data seriously and implement a range of measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption:We use encryption to protect data in transit. Any data exchanged between your device and our servers (or third-party servers) is transmitted using HTTPS (SSL/TLS encryption). This prevents eavesdropping on your personal data during transmission. For example, when our app communicates with Firebase or our backend, the information is encrypted.
• Secure Storage:Personal data (to the extent we store any on our end) is kept on secure servers. We use reputable hosting/cloud providers that maintain robust security standards (firewalls, intrusion detection systems, etc.). We restrict access to these servers to authorized personnel only. If we store data like support emails or player feedback, those are in secure environments with access controls.
• Limited Access and Training:Within Cross Code, your information is accessible only to employees and contractors who need it to perform their job (for example, customer support responding to an inquiry, or developers investigating a bug tied to a device log). We ensure our team is trained in confidentiality and privacy best practices. All team members must adhere to this Privacy Policy and are contractually obligated to protect your data.
• Third-Party Security:We choose third-party partners (analytics, advertising, etc.) that are committed to high security standards. For instance, companies like Google, Facebook, Unity, and AppLovin have industry-leading security practices. While we don’t directly control their security, we rely on agreements that require them to protect data and to notify us of any breaches. We also periodically review their published security and privacy measures.
• Data Minimization:We collect only the data that we truly need for the purposes stated. By limiting the scope of data collected, we reduce the risk exposure. For example, if we just need an age bracket (adult or child) to comply with regulations, we might not ask for a full birthdate.
• Anonymization:Wherever feasible, we use anonymized or aggregated data rather than personal data. For instance, analytics reports we view are usually in aggregate form (total number of users in a country, device models percentages, etc.) without directly identifying individuals.
• Security Testing:We regularly update our applications and back-end systems to address security vulnerabilities. We use up-to-date libraries and SDKs, and follow platform security guidelines (Google Play and Apple). If we become aware of a security issue, we act swiftly to patch it. We also encourage users to update to the latest versions of our apps, which include the latest security fixes and improvements.

Despite our best efforts, please note that no method of transmission over the internet or electronic storage is 100% secure. Thus, we cannot guarantee absolute security of your information. However, we strive to protect your data to the best of our ability and maintain compliance with applicable data security regulations. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by law.

7. Legal Compliance

We comply with all relevant privacy laws and regulations in the regions where we operate. Here is how our practices align with major laws:

• GDPR (Europe):If you are a user in the European Union, United Kingdom, or other EEA countries, your personal data is processed in accordance with the GDPR. We act as the “Data Controller” for personal data you provide directly and data we collect via your use of our apps. We rely on certain legal bases for processing: (a) Consent – for example, we will ask for your consent to use your data for personalized advertising or to send you marketing communications; (b) Contract – when data processing is necessary to provide the service you requested (such as using your device data to deliver the game functionality, or processing an in-app purchase you initiated; by accepting our Terms of Service and using the app, you form a contract with us to play the game, which necessitates certain data use); (c) Legitimate Interests – we may process limited data for our legitimate interests, such as improving our games or detecting fraud, but when we do so, we ensure it does not override your privacy rights (for instance, analyzing crash reports helps us improve stability for all users – this is a legitimate interest). We honor all the GDPR rights outlined in Section 5 above (access, deletion, etc.). Additionally, if we transfer personal data from the EU to our servers or third-parties in countries not deemed “adequate” by the EU (for example, to the United States), we ensure appropriate safeguards are in place. Typically, this means our contracts with service providers include Standard Contractual Clauses (SCCs) or the provider is certified under frameworks like EU-US data agreements (if applicable), ensuring EU-level data protection travels with your data. If you have any GDPR-specific questions or requests, you can contact us or our designated EU representative (if we appoint one; we will provide their contact upon request if required). You also have the right to lodge a complaint with your local Data Protection Authority if you believe we have infringed your privacy rights.
• CCPA (California):For California residents, in addition to the rights described in Section 5, we ensure that we provide clear notice of the personal information categories we collect and the purposes (done in this Privacy Policy and in the app’s disclosures). We do not sell personal information for monetary gain. If in the future we ever consider selling data, we will update this policy and provide a proper opt-out mechanism. As noted, sharing data with third-party ad partners for advertising could be considered a “sale” under CCPA’s broad definitions, so we treat it as such and honor opt-out requests. We have processes to respond to “Do Not Sell” requests within the required timelines. We also recognize the California Privacy Rights Act (CPRA) amendments, which introduce concepts like “sensitive personal information” and expanded rights—however, our apps generally do not collect sensitive personal info like precise geolocation, financial info, or identification numbers. If we ever do, we will give you the right to limit use of such sensitive data. Rest assured, we do not discriminate against users for exercising CCPA rights.
• COPPA (Children’s Online Privacy Protection Act):As mentioned in the Children’s Privacy section, for any users under 13 in the U.S., we either avoid collecting personal data or obtain verifiable parental consent via methods compliant with COPPA (such as an age gate or email consent process). We keep records of consents and allow parents to withdraw consent at any time.
• Google Play & Apple App Store Requirements:We adhere to the Google Play Developer Policy and Apple App Store guidelines regarding user privacy. This means we accurately disclose our data practices in the Google Play “Data Safety Section” and Apple’s “App Privacy Details.” We inform users about what data is collected and why, both in this policy and through any in-app prompts required. For example, Apple’s App Tracking Transparency (ATT) framework is implemented: if our iOS apps engage in tracking for advertising, we will prompt you for permission to track across apps. If you decline, we will not access the IDFA or do cross-app tracking for advertising purposes. Similarly, we follow Google’s policies on using the Advertising ID (which mandate that it’s used only for advertising and analytics and not linked to personally identifiable information). Our inclusion in the “Designed for Families” program (if applicable for our kids’ apps) means we meet additional requirements like using only certified ad SDKs and ensuring content and ads are child-appropriate.
• Other Jurisdictions:If there are other privacy laws that apply (such as Brazil’s LGPD, Canada’s PIPEDA, etc.), we aim to meet those as well by providing transparency and control. This policy is intended to be comprehensive, but if any specific local law grants additional rights or imposes stricter standards, we will comply with those to the extent applicable.

Legal Requests and Disclosures: We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, government demand, or subpoena). We will only disclose the minimum necessary data and, whenever permitted, will inform you of such disclosure. We may also disclose information if we believe in good faith that it is necessary to: investigate fraud, protect our users’ safety, enforce our Terms of Service, or respond to an emergency that poses a threat to health or safety.

No Guarantees / Disclaimer: While this Privacy Policy is intended to outline comprehensive practices, it does not constitute a contract between you and us, and it may be updated as described below. We will treat your data in accordance with this policy and applicable law. In the event of any conflict between this policy and regional privacy laws, the applicable privacy laws will prevail to the extent of the conflict (we will still endeavor to meet the stricter requirement in each case).

8. Updates and Contact Information

Changes to This Privacy Policy: We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this policy. For significant changes, we will take additional steps to notify you: for example, we might display an To notify you of the update, we may send you an in-app message, push notification, or email (if we have your email address on file via a newsletter or account). To stay up to date on how we are safeguarding your information, we invite you to periodically review this privacy statement. You agree to the amended terms if you keep using our applications and games after the policy has changed.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

• Email:You can reach our privacy team at Privacy@crosscode.dev. For general inquiries, you can also contact contact@crosscode.dev. We strive to respond to all legitimate requests or questions within a reasonable timeframe.
• Mailing Address:Privacy Officer, cross code,C19-1-G01 Waterfall Seih Al Sedeirah Sector 1 Al Ghadeer Abu Dhabi United Arab Emirates. (Please include a return address and detailed message so we can respond appropriately.)
• In-App Support:Some of our apps may have a support or feedback feature. You can use that to reach out to us with any privacy-related questions as well, and we will route your inquiry to the appropriate team.

We respect your trust and privacy. Our staff is here to assist you and resolve any concerns you may have about your personal information. You have the right to pursue additional options if you believe that we have not adequately addressed your concerns. For instance, users in California can get in touch with the California Attorney General’s office, while users in Europe can get in touch with their local Data Protection Authority. We do, however, respectfully ask that you contact us first so that we can attempt to address the issue immediately.

We appreciate your interest in our privacy statement. You have trusted us to handle your information properly by playing cross code. We are constantly striving to uphold that confidence and provide all of our gamers with enjoyable, secure experiences. Please get in touch with us if you have any questions about this policy, and we will be pleased to clarify or offer further details. We care about your privacy!